APPLICANT HELP
At EDIFY Background Screening we care about ensuring Applicants are treated fairly and the information complied as part of their background check is accurate, up to date, and timely with respect to the position for which they are applying. Therefore, we developed this page to help Applicants with questions about the process, their report, or who need assistance regarding a background check that may have been conducted as part of seeking an employment, promotion, or volunteer position with an organization that is a client of EDIFY Background Screening.
REPORT COPY REQUEST FORM
REINVESTIGATION REQUEST FORM
A SUMMARY OF YOUR RIGHTS UNDER THE FCRA
HUMAN TRAFFICKING BLOCK REQUEST FORM
How do I request a copy of my background check
If EDIFY prepared a background check report in your name for one of our clients, or if you wish to have access to records (if any) EDIFY may have on file for you, you are entitled to a free copy of the report(s). To request a copy of your report, complete the REPORT COPY REQUEST FORM and return to us by mail, e-mail, or fax.
If you have questions about the form or the process to request a copy of your report, please contact:
Toll-Free: 888-503-3439 Ext.205 (Monday-Friday: 9:00am-5:00pm EST)
E-Mail: [email protected]
Fax for Returning Forms: 336-450-4022
Mailing Address:
EDIFY Background Screening
c/o: Compliance Department
PO Box 35141 Greensboro, NC 27425
How do I dispute a copy of my background check report?
If you do not recognize information in your background report or think an item might be incorrect, you may request an investigation of the disputed item. To request a re-investigation, complete the REINVESTIGATION REQUEST FORM and return to us by mail, e-mail, or fax. Upon receipt of your properly submitted dispute, EDIFY has thirty (30) calendar days to conduct a reinvestigation of the information disputed.
If you have questions about the form or the dispute resolution process, please contact:
EDIFY Background Screening: Compliance Department
Mail: PO BOX 35141 Greensboro, NC 27425
Toll-Free: 888-503-3439 Ext 205 (Monday-Friday: 9:00am-5:00pm EST )
E-Mail: [email protected]
victims of human trafficking
how to submit a request to block adverse information resulting from being a victim of human trafficking:
We accept requests to block adverse information resulting from human trafficking using the HUMAN TRAFFICKING BLOCK REQUEST FORM listed below.
Please note that a document filed in a court of competent jurisdiction is an acceptable
determination that a consumer is a victim of trafficking where: (1) a central issue
in the case is whether the consumer is a victim of trafficking; and (2) where the
court has conducted an initial review of the victim’s claim for purposes of a
motion to dismiss or motion for summary judgment and the result is in favor of
the victim;
Upon receipt of the HUMAN TRAFFICKING BLOCK REQUEST FORM we will send you a secure link to upload any necessary documents to fulfill your request. Requests to block adverse information resulting from human trafficking must include the following:
- Proof of your identity (such as a scanned driver’s license or passport)
- Trafficking documentation, including at least one of the following:
- A determination of victim status from a federal, state, or tribal government entity.
- A determination of victim status from a non-governmental organization or member of a
human trafficking task force authorized by the government to make such a
determination. - Court documents showing victim status.
- A statement signed by you or your representative attesting that you are a victim of
trafficking. The statement or an accompanying document must also be signed by a
government entity, a non-governmental organization or human trafficking task force, or
a court.
- Identification of the adverse information that resulted from human trafficking that you wish to
block from your consumer report.
HUMAN TRAFFICKING BLOCK REQUEST FORM
You may upload blocking requests and supporting documents using the link above, or we have two mailing addresses that may be used for submitting requests to block adverse information resulting from human trafficking:
what if the re-investigation did not resolve my dispute
You are entitled to file a brief statement setting forth the nature of the dispute. To file the statement, you must complete the CONSUMER STATEMENT REQUEST FORM REQUEST FORM located below. Please limit your statement to 500 words or less and provide a clear summary of your dispute. Unless there are reasonable grounds to believe that your dispute statement is frivolous or irrelevant, we shall include the provided statement in any future report that contains the disputed information.
If you have questions about the Consumer Request Document or the process, please contact:
EDIFY Background Screening: Compliance Department
Toll-Free: 888-885-5280 Ext 205 (Monday-Friday: 9:00am-5:00pm EST )
E-Mail: [email protected]
CONSUMER STATEMENT REQUEST FORM
how do i go about getting a conviction conviction expunged from my record record?
Sometimes, mistakes from your past can lead to criminal convictions that may adversely affect your ability to qualify for certain employment opportunities. If this has happened to you, we at EDIFY understand your concerns and remain committed to helping you move forward toward gainful employment in the field of your choosing.
Here are some steps you can take to seek the expungement of a conviction or clear adverse information from your record:
- Understand Your Eligibility: Different states have varying rules on who qualifies for expungement. Eligibility often depends on the nature of the offense, the time elapsed since the conviction, and your post-conviction conduct.
- Research State Laws: Familiarize yourself with the specific expungement or sealing laws in your state. Many states provide official guidance or forms through their court systems or legal aid websites.
- Seek Legal Assistance: Consult with an attorney who specializes in criminal law or expungement. They can provide personalized advice, help navigate the process, and increase your chances of success.
- Contact Legal Aid Services: Many nonprofit organizations and legal clinics offer free or low-cost legal services to assist individuals with record expungement.
- Use Online Resources: Some legal services websites offer guides and tools for understanding the expungement process and completing the necessary forms.
- Check Local Resources: Local bar associations or community organizations often run expungement workshops or clinics where you can get hands-on help.
If we have run a background check on you and you need assistance obtaining a copy of your report or wish to address inaccuracies in your report, please contact our Consumer Support Team at [email protected]
for more information check these additional resources
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer financial markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
To get free information on consumer topics, including mortgages, credit cards, student loans, bank account or service, vehicle or consumer loans, student loans, credit reporting, money transfers, and other financial services call toll-free, 1-855-411-2372 or visit www.consumerfinance.gov. To file a complaint, contact the CFPB at 855-411-2372 or use the online complaint form.
If you feel you are a victim of identity theft, the Consumer Financial Protection Bureau (CFPB) has information available to assist you. The following URL is the CFPB’s website: www.consumerfinance.gov/learnmore. In addition, the CFPB has published a document that provides an overview of the identity theft issue; it is titled “Remedying the Effects of Identity Theft.”
Additionally you can check out the Federal Trade Commission sponsored website IdentityTheft.gov for more information about what steps to take if you suspect your identity has been compromised.
Consumer Financial Protection Bureau for the Consumer
1-855-411-2372
www.consumerfinance.gov/learnmore
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