Adverse Action

CRA (Consumer Reporting Agency)

A CRA or Consumer Reporting Agency is an organization that collects, maintains, and provides consumer information—such as credit, criminal, and employment history—to third parties for permissible purposes under the Fair Credit Reporting Act (FCRA). Employment background screening providers like Edify Screening operate as CRAs when supplying reports for hiring decisions.

Compliance note

  • CRAs must comply with all Fair Credit Reporting Act (FCRA) requirements, including data accuracy, permissible purpose, and dispute resolution.
  • Employers must obtain written consent from applicants before requesting a report from a CRA.
  • Applicants have the right to dispute inaccurate or incomplete information through the CRA.
  • CRAs must reinvestigate disputed information within 30 days and provide updated results to both the employer and the consumer.

Frequently Asked Questions

Q: What does a Consumer Reporting Agency (CRA) do?
A: A CRA collects and provides consumer information—such as criminal, credit, or employment data—to employers, landlords, or lenders who have a permissible purpose under the FCRA.
Q: Is an employment background check company considered a CRA?
A: Yes. Background screening providers that compile consumer reports for hiring decisions qualify as CRAs under federal law.
Q: What rights do consumers have when a CRA provides their report?
A: Consumers have the right to know what information was reported, to dispute inaccuracies, and to receive an updated report if corrections are made.

DISCLAIMER: The information provided in this glossary is for general informational purposes only and should not be construed as legal advice. While we strive for accuracy, EDIFY Background Screening does not guarantee that the definitions or explanations are complete, up to date, or error-free. Employers should always consult with competent legal counsel to ensure compliance with applicable laws and regulations.


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